Your safety first
As financial management becomes increasingly digital, it is crucial to prioritise its security and safeguards. At Tap, we place the protection of our users at the forefront of our concerns and have robust security measures in place to ensure that all our users can use and transact securely within our platform.
Account activity alerts
Our platform provides push notifications, emails, and text messages for account usage monitoring, ensuring timely alerts for suspicious activity.
Multi-layered login security
Top-of-the-line security features, including PIN entry, Touch/Face ID, and 2FA, ensuring maximum protection for your account.
Secure digital asset storage
For the utmost security of our users, digital assets are held in secure cold storage with up to $250M insurance.
Advanced encryption technology
We adhere to ISO 27001 compliance standards to ensure maximum security for all client data.
Card spending management
Effortlessly track and manage your card spending from anywhere, ensuring optimal control and peace of mind.
Enhanced fraud protection
Prevent unauthorised access with face authentication, a robust security measure against potential account takeover.
Review your safety practices
Make your account even more secure by ensuring that your personal information is protected across all the services you use.
Genuine Tap communications
At Tap, our support services are exclusively provided through email, or in the app live chat. Tap does not offer phone support nor support on any social channel. Communication is initiated solely through valid Tap email addresses, which end with the domain “tap.global”, such as: support@tap.global .
xxxx@tap.global
xxxx@tap.global.com
xxxx@withtaap.com