Get the Tap app

Scan the QR code to download the app

QR code to scan for downloading the Tap app

How do i report a damaged card?

If your card has been damaged, you can let us know in the app.

Here is how to proceed:
• Start from the homepage
• Navigate to your card dashboard
• Above your virtual card you will encounter a little blue cog, press on it.
• In the appearing drop down menu you will find " Card damaged", select this option.
• An message box will appear asking you to confirm the operation, confirm by selecting " yes".

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