Get the Tap app

Scan the QR code to download the app

QR code to scan for downloading the Tap app

Risk Warning - Notice to UK Users  

Estimated reading time: 2 mins

Due to the potential for losses, the Financial Conduct Authority (FCA) considers this investment to be high risk.

What are the key risks?

1.You could lose all the money you invest

The performance of most cryptoassets can be highly volatile, with their value dropping as quickly as it can rise. You should be prepared to lose all the money you invest in crypto assets.

The crypto asset market is largely unregulated. There is a risk of losing money or any cryptoassets you purchase due to risks such as cyber-attacks, financial crime and firm failure.

2.You should not expect to be protected if something goes wrong

The Financial Services Compensation Scheme (FSCS) doesn’t protect this type of investment because it’s not a ‘specified investment’ under the UK regulatory regime – in other words, this type of investment isn’t recognised as the sort of investment that the FSCS can protect. Learn more by using the FSCS investment protection checker here.

The Financial Ombudsman Service (FOS) will not be able to consider complaints related to this firm. Learn more about FOS protection here.

3.You may not be able to sell your investment when you want to

There is no guarantee that investments in crypto assets can be easily sold at any given time. The ability to sell a crypto asset depends on various factors, including the supply and demand in the market at that time.

Operational failings such as technology outages, cyber-attacks and comingling of funds could cause unwanted delay and you may be unable to sell your crypto assets at the time you want.

4.Cryptoasset investments can be complex

Investments in crypto assets can be complex, making it difficult to understand the risks associated with the investment.

You should do your own research before investing. If something sounds too good to be true, itprobably is.

5.Don’t put all your eggs in one basket

Putting all your money into a single type of investment is risky. Spreading your money across different investments makes you less dependent on any one to do well.

A good rule of thumb is not to invest more than 10% of your money in high-risk investments. Learn more here.

If you are interested in learning more about how to protect yourself, visit the FCA’s website here.

For further information about cryptoassets, visit the FCA’s website here.

How are my funds protected with Tap?

Fortifying your fortress with Tap: A deep dive into our security measures and how we safeguard your funds.

Linkedin logo

Tap is a regulated DLT company in Gibraltar, we are also agents of Transact Payments Limited who and as a regulated Electronic Money Institution (EMI) Transact Payments are required by law to “safeguard” customer monies received under its E-Money or Payment Services permissions.

What is safeguarding?

Under the requirements of the Gibraltar E-Money Regulations 2020 and Payment Services Regulations 2020 Transact Payments must;

·        Segregate all client monies from our own funds.

·        Deposit customer funds with a Credit Institution (Bank) with permission to hold client funds.

That Credit Institution must designate (name) the account to show that it is an account which is held for the purpose of segregating and safeguarding the funds or assets in accordance with regulations.

No person other than the payment institution may have any interest in or right over any funds or assets placed in safeguarding accounts.

What does this mean?

All Customer funds are entirely separate from operational funds and held within an authorised credit institution separate from Tap and Transact Payments.

During the course of normal business, Tap and or Transact Payments have rights to use those funds to settle transactions as authorised / instructed by the customer, including redemption to the customer.

Should Tap or Transact Payments experience an insolvency event those segregated safeguarded funds cannot be used for any other purposes.

Is safeguarding limited?

No. 100% of customer balances are safeguarded. There is no limit to the amount that you would receive should an event occur that required the return of your funds.


Transact Payments regulatory reporting requires regular reporting on Transact Payments regulatory capital, own funds calculations and outstanding e-money balances.

Both Tap and Transact Team are committed to open and transparent engagement with our customers. If you have any further question or queries, please do not hesitate to contact us.


This article is for general information purposes only and is not intended to constitute legal or other professional advice or a recommendation of any kind whatsoever and should not be relied upon or treated as a substitute for specific advice relevant to particular circumstances. We make no warranties, representations or undertakings about any of the content of this article (including, without limitation, as to the quality, accuracy, completeness or fitness for any particular purpose of such content), or any content of any other material referred to or accessed by hyperlinks through this article. We make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.


Frequently Asked Questions