Get the Tap app

Scan the QR code to download the app

QR code to scan for downloading the Tap app

Navigating cyber threats: A guide to avoiding scams.

Learn to identify and avoid online scams with our comprehensive guide. Secure your digital transactions and protect your hard-earned money with Tap.

Linkedin logo

Online banking scams are becoming more prevalent these days, and it's crucial for you to be aware and stay vigilant.

At Tap, we take security seriously and work tirelessly to provide you with a safe experience. However, we also believe in educating our community about the various types of scams they might come across.

By learning how to identify online scammers, you can protect yourself and your hard-earned money effectively. So, let's explore some tips on recognizing these scams and ensuring your financial safety.

Stay Alert: Spotting the red flags for financial scams

If you happen to stumble upon any of these telltale signs while scrolling through your social media feed, chances are high that you're dealing with a scam:

- Mentions of "free money".

- The mention of “Airdrop”.

- Images flaunting large sums of cash or luxurious items.

- References to Tap "support" or "representative".

Tap will never ask over the phone, chat, email, text, or social media for you to provide:

- Seed phrase / private key of your wallet.
- Personal Information. (name, credentials, email address/ phone number).
- Asking you to send in additional funds in order to release funds you hold on deposit.
- Advise you that in order for your transaction to be processed on chain, you need to send in additional funds.

Types of scams to look out for:


Be on guard against phishing attacks! Scammers employ deceptive links, messages, or emails (often boasting a sense of urgency) to deceive you into divulging your passwords or private keys. Stay vigilant and never fall for their tricks! Protect your sensitive information and avoid replying to any message or email that was not solicited in the first place.


Watch out for impersonation scams. Scammers pretend to be someone they're not, like celebrities or trading experts, with the aim of convincing you to invest based on their reputation.

Pump and Dump

Watch out for the infamous "Pump and Dump" hustle! These scammers go to great lengths to create a buzz around a completely worthless cryptocurrency. They manipulate unsuspecting investors into driving up the price ("pump") before the scammer makes a swift exit by selling off their own stash ("dumps"). Don't fall for their tricks and be sure to steer clear of these deceptive tactics!

Cash or money flipping 

Beware of "cash flipping" schemes on social media platforms like Instagram, Facebook, and Twitter. Look out for posts with images of cash or luxury items, and flooded with hashtags like #fastcash, #cashflip or #moneyflip.

These scammers claim to possess a "secret" investment strategy where if you send them money, they'll multiply it tenfold. Remember, these are too good to be true!

Fake Tap support websites and social media profiles 

Beware of fake Tap support websites and social media profiles. These cunning scammers go to great lengths, setting up deceptive "Tap Support" websites and social media accounts. Their ultimate aim is to trick unsuspecting members into revealing their login credentials and sensitive account information.

Remember, authentic Tap social media accounts are listed on the footer of our official website, To be absolutely certain you're engaging with genuine Tap channels, visit our homepage and click on the social media icons located at the bottom of the page (see the picture below). Additionally, please be aware that our team will never initiate contact with you first on social media. Stay vigilant!


Stay one step ahead of malware! Crafty scammers use malicious viruses or trojans to invade your computer or mobile device, snatching away your passwords or private keys and draining your hard-earned cryptocurrency from your wallet.

Tips for ensuring your safety and preventing scams

Scammers are incredibly resourceful and constantly come up with new and inventive ways to deceive unsuspecting individuals. While we have covered several popular scam techniques earlier, it is important to understand that this list is not exhaustive.

Given the vast array of scams out there, it is crucial to maintain a vigilant attitude. We want to emphasize that Tap will never initiate contact with you via phone, email, or text message to request personal information or passwords.

To further enhance your security, here are a few additional tips:

  • Refrain from sharing personal details such as your account number, username, password, Social Security number, birthdate, or address with strangers or on unsecured websites.

  • Enable push notifications in the Tap app so that you receive immediate alerts regarding suspicious activities.

  • Avoid writing any identifying information, especially your PIN, directly on your debit card.

  • Whenever you don't plan on using your card, you can safeguard yourself by blocking all debit card transactions through a quick swipe in the app. It freezes your card temporarily.

  • If you suspect that your account has been compromised, it is imperative to change your password immediately. Additionally, if you believe you have fallen victim to a scam, please immediately reach out to Tap support and report the incident to the police without delay.

By following these precautions, you can significantly reduce the risk of falling prey to scams and ensure your personal information remains secure.

Tap’s approach to addressing scams and protecting users

At Tap, we are continuously working to combat the presence of fake accounts and take swift action to shut them down. However, despite our efforts, new fraudulent accounts may still surface.

Your personal information security is of paramount importance to us, and we strongly urge you to exercise caution in safeguarding it. If you come across any suspicious activity or encounter a scam, we appreciate your proactive assistance in bringing it to our attention as soon as possible.

To report a scam or share information regarding fraudulent incidents, you can reach out to us via our support live chat in the app, our support email (All the ways to contact us are available here : Your input plays a crucial role in helping us combat scams effectively.

Rest assured we are committed to maintaining a secure environment for all Tap users, and your cooperation in reporting scams is greatly appreciated. Together, we can work towards a safer community and protect one another from fraudulent activities.


This article is for general information purposes only and is not intended to constitute legal or other professional advice or a recommendation of any kind whatsoever and should not be relied upon or treated as a substitute for specific advice relevant to particular circumstances. We make no warranties, representations or undertakings about any of the content of this article (including, without limitation, as to the quality, accuracy, completeness or fitness for any particular purpose of such content), or any content of any other material referred to or accessed by hyperlinks through this article. We make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.


Frequently Asked Questions